{"id":18548,"date":"2023-10-27T11:00:00","date_gmt":"2023-10-27T09:00:00","guid":{"rendered":"https:\/\/www.dicota.club\/?page_id=18548"},"modified":"2023-10-27T11:28:57","modified_gmt":"2023-10-27T09:28:57","slug":"technischer-support","status":"publish","type":"page","link":"https:\/\/www.dicota.club\/fr\/support\/technischer-support\/","title":{"rendered":"Support technique"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"18548\" class=\"elementor elementor-18548\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-674dd141 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"674dd141\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-72320968\" data-id=\"72320968\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4f68c3c7 elementor-widget elementor-widget-heading\" data-id=\"4f68c3c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support technique<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-786a8259 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"786a8259\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-243fc723\" data-id=\"243fc723\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bc0a275 elementor-widget elementor-widget-text-editor\" data-id=\"bc0a275\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez besoin d'une assistance technique pour le DICOTA Club ? <span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0.02em;\"><br \/><\/span><br \/><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0.02em;\">\u00a0Nous nous ferons un plaisir de vous aider sur les sujets suivants et, bien entendu, sur tous les autres :<\/span><\/p><ul style=\"margin-left: 20px;\"><li>Probl\u00e8mes de connexion<\/li><li>E-mails de confirmation non re\u00e7us lors de la 2e \u00e9tape de l'inscription<\/li><li>Pack de bienvenue non re\u00e7u<\/li><li>Points non transf\u00e9r\u00e9s<\/li><\/ul><p>et bien s\u00fbr toutes les questions techniques concernant le Dicota Club.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0.02em;\">L'\u00e9quipe de support technique se r\u00e9jouit de votre prise de contact.<\/span><\/p><p>Veuillez nous envoyer un e-mail \u00e0 <a href=\"\/fr\/mailto : dicotaclub@akeon.de\/\"><i class=\"icon icon-mail2\"><\/i>dicotaclub@akeon.de<\/a><\/p><p>Nous vous contacterons alors imm\u00e9diatement.<\/p><p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); letter-spacing: 0.02em;\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-598c9f55 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"598c9f55\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-340ad080\" data-id=\"340ad080\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a131845 elementor-widget elementor-widget-spacer\" data-id=\"5a131845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74fbcb7d elementor-widget elementor-widget-heading\" data-id=\"74fbcb7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">Page correspondantes:<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e071eca elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1e071eca\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bfb4761\" data-id=\"2bfb4761\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7291e244 elementor-cta--layout-image-right elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"7291e244\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.dicota.club\/fr\/support\/sales\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.dicota.club\/wp-content\/uploads\/2021\/11\/GemeinsamWachsen-1024x547.jpg);\" role=\"img\" aria-label=\"Grandir ensemble.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tAssistance commerciale\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tProfitez d'un support commercial pour toutes les questions relatives aux ventes.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-18004ace\" data-id=\"18004ace\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d70643 elementor-cta--layout-image-right elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"3d70643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.dicota.club\/fr\/support\/faq\/\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.dicota.club\/wp-content\/uploads\/2021\/11\/banner_faq-e1637858852135.jpg);\" role=\"img\" aria-label=\"banner_faq-e1637858852135.jpg\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tFAQ\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tConsultez notre Foire aux questions (FAQ) pour tout savoir sur le DICOTA Club.\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-54c57fd3 elementor-widget elementor-widget-spacer\" data-id=\"54c57fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Technischer Support Ben\u00f6tigen Sie technischen Support zum DICOTA Club? \u00a0Zu folgenden und nat\u00fcrlich allen anderen Themen helfen wir Ihnen gerne: Loginprobleme Best\u00e4tigungs E-Mails nicht erhalten im 2. Registrierungsschritt Willkommenspaket nicht erhalten Punkte nicht \u00fcbertragen und nat\u00fcrlich allen technischen Fragen zum Dicota Club. Das technische Support Team freut sich auf Ihre Kontaktaufnahme. Bitte senden Sie uns [&hellip;]<\/p>\n","protected":false},"author":1612,"featured_media":0,"parent":2529,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-18548","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/pages\/18548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/users\/1612"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/comments?post=18548"}],"version-history":[{"count":14,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/pages\/18548\/revisions"}],"predecessor-version":[{"id":18568,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/pages\/18548\/revisions\/18568"}],"up":[{"embeddable":true,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/pages\/2529"}],"wp:attachment":[{"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/media?parent=18548"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dicota.club\/fr\/wp-json\/wp\/v2\/tags?post=18548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}